Shipping policy
Shipping Policy
Thank you for choosing Westerwood Whitening! We strive to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please take a moment to read our shipping policy to understand how we handle orders and deliveries.
Processing Time:
All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) from the date of purchase. Orders placed before 17:30 GMT will typically be processed on the same business day.
Shipping Methods:
We partner with reputable carriers to ensure the safe and timely delivery of your tooth whitening kits. The available shipping methods include:
Standard Shipping: Estimated delivery within 2 business days.
Expedited Shipping: Estimated delivery within 2 business days.
International Shipping: For our international customers, we offer various shipping options based on location and package weight.
Shipping Rates:
Shipping rates are calculated based on the destination, shipping method, and total weight of the order. The shipping cost will be displayed during the checkout process before you complete your purchase.
Order Tracking:
Once your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
Shipping Restrictions:
Please note that we currently only offer shipping to [insert list of countries or regions you ship to]. If you are located outside of these regions and wish to purchase our products, please contact our customer support team, and we will do our best to accommodate your request.
Undeliverable Packages:
If a package is returned to us due to an incorrect shipping address, failed delivery attempts, or refusal to accept the package, we will contact you to arrange reshipment. Additional shipping charges may apply.
Customs and Duties:
For international orders, please be aware that customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for information on potential additional costs.